1. Customer service on the Internet : building relationships, increasing loyalty and staying competitive
Author: Sterne, Jim
Library: Central Library of Amirkabir University of Technology (Tehran)
Subject: Customer services - Communication systems , Internet marketing, World Wide Web )Information retrieval system(, Internet )Computer network(
Classification :
HF
5415
.
5
.
S737
1996
2. Customer service on the Internet: building relationships, increasing loyalty, and staying competitive
Author: Sterne, Jim
Library: Central Library of Sharif University of Technology (Tehran)
Subject: ، Customer services-- Communication systems,، Internet marketing,، World Wide Web,، Internet
Classification :
HF
5415
.
5
.
S737
2000
3. Customers.com: how to create a profitable business strategy for the Internet and beyond
Author: Seybold, Patricia B.
Library: Central Library of Sharif University of Technology (Tehran)
Subject: ، Customer services-- Communication systems,، Internet marketing,، World Wide Web,، Internet
Classification :
HF
5415
.
5
.
S494
1998
